Salesforce

Our training is delivered in bite-sized modules that can be completed at a pace that works for the participant. Our learners have launched successful Salesforce careers and come from all career backgrounds

Salesforce is the world’s #1 Customer Relationship Management (CRM) system and companies across every industry use Salesforce to grow their business, scale smarter and connect with their customers so any prior industry experience is a value add to potential employers.

Salesforce have hosted and facilitated a number of training opportunities and placements for Ukrainian nationals since March ’22, these initiatives having led to the training of 1,500+ people and 500+ jobs. These include:

Noltic (one of Salesforce’s most active consulting partners in Ukraine) provides a free, three-month Salesforce course and continuous support to Ukrainian career changers and job seekers.

Deloitte and Salesforce collaborated on a program, the first run completed in April 2023, to support Ukrainians displaced to Poland. The initiative provided localized programming and support. A career cohort of 100 was built where participants received training in Salesforce fundamentals, worked on certifications, and completed hands-on projects. Mentors offered 1-on-1 coaching sessions to help participants with mock interviews, resume and LinkedIn reviews, and general mentoring.

TRAILHEAD & CERTIFICATIONS

Salesforce’s learning platform Trailhead hosts a multitude of free courses to learn both in-demand digital and soft skills to succeed within the industry. With the opportunity to earn globally-recognised credentials to grow your resume, learners can also prepare and become certified as a Salesforce Associate.

SALESFORCE FUNDAMENTALS

Salesforce Fundamentals is a free online course that guides you with the skills, tools, and programs you need to build a successful career in the Salesforce ecosystem. Learners will have the chance to attend live-instructor led sessions (or watch the recordings) and recommendations on Trailhead modules to continue your learning journey.

CAREER PATHWAYS

Trailhead offers learning for a wide range of career paths, with the chance to access material to learn key skills at any level or stage of your career journey. Engage in hands-on learning specific to your chosen career path to showcase your expertise and take the next steps to landing your chosen position. Learners will also have access to a variety of workforce programmes to further their development.

How do I approach tech learning?

By setting this direction, you can then branch out your learning to a related area to get enough competence to move into a position in that field.

With so many resources and learning pathways available, it can be difficult to find the right choice. There is no single ”correct” answer, but instead one that best suits your interests and career aspirations.

STEP 1

Make a start on learning by picking a career path or topic that most interests you. Look at the list of technologies and skills the role requires and pick one you don’t know.

STEP 2

Consider whether you are enjoying the process and whether you’re getting value out of the learning experience. If not, pivot to something different – this may be a different course, platform or even career learning path.

STEP 3

Consistently keep learning and upskilling and use potential roles to identify further skills you can build on and develop. This will also help you better understand how the role works.

Take the leap.

Once you’ve found a role you’re interested in,explore the platforms available to you.

These platforms offer a wide range of training resources and material that can help you achieve your learning goals and set you up for your desired career path.

What learning should I be looking for?

The offers available to you cover a wide range of skill levels and topics, and it may be difficult navigating where to start and what to material you should be looking for. Below you can find guidance help you make a start on your learning journey.

Newbie

Salesforce offer a wide range of fundamental training materials, both related to the tech industry as well as soft business skills that can kickstart your learning and grow your understanding of digital skills. If you’re curious about tech more specifically, and wish to pick up on some system agnostic foundational tech topics, such as networking or cybersecurity, Сisco offer introductory courses you can select, and then further material you can follow if you wish to continue learning more.

Completely new and don’t know where to begin? Get started with some fundamental tech and business skills!

Beginner

Are good places to start for content aimed at total beginners, or those with a limited tech background. If you are interested in fields such as cybersecurity and networking, Cisco offer system agnostic learning courses that are sought after by industry. Salesforce cover a large range of careers over all of the five main categories, specialised in the Salesforce platform.

Intermediate

Oracle offers material aimed at learners with a background in IT or a technology-based degree and provide a range of learning opportunities and certifications to further your career.

Advanced

Advanced learning material is available by following your learning/chosen career pathway on Сisco, Oracle and Salesforce